Rental Agreement

Rental Agreement

We are glad you have reserved our vacation property to create your vacation memories. We have taken pride in preparing our vacation home to give you a pleasant and relaxing visit. Since you will be in our home, we ask you to treat it as your own.

When you book this vacation property you automatically agree with this contract.

Pre-Payment/Deposit

At the moment of booking, 50%, of the total price of your stay, will be charged. The rest plus the refundable security deposit will be payed 30 days before arrival. If you are booking within 30 days, we will ask for full payment up front.

All payments must be made in Euros.

Security/Damage Deposit

Security / Damage Deposits are charged to guest if one or more of the following criteria are met:

1.) Number of occupants exceed the rental contract.

2.) Damage to building, furniture, or appliances.

3.) The rental rules are not followed.

Cancellation Policy:

Apartments

  • You may cancel within the first 24 hours of booking the reservation with a full refund.
  • Rental payments are 100% refundable until 30 days prior to the check in date.
  • 50% reservation fee will be charged for all canceled reservations up until 1 week prior to check in.
  • There are no refunds If the guest cancels less than 7 days prior to the check in or after the check in date for early checkouts.

Vilas

  • You may cancel within the first 24 hours of booking the reservation with a full refund.
  • The 50% reservation fee will be charged for all canceled reservations up until 1 week prior to check in.
  • There are no refunds If the guest cancels less than 7 days prior to the check in or after the check in date for early checkouts.

If you want to make a booking cancellation or modification, please contact us. If you made a reservation through a different website, please contact them directly for the cancellation.

Rental Rules:

  1. No smoking. All our rentals are non-smoking. By signing this contract, you are stating that you will not smoke in our vacation rentals. The deposit will be charge if evidence of smoke is found once you check out.
  2. According to the Portuguese Law, the hours of silence are from 22:00 to 07:00 please respect the neighbours.
  3. You and your guest are using our home at your own risk. We nor the owner of the property will be held responsible for any injuries that occur at the vacation rental or for any lost or stolen items.
  4. Do not move the furniture.
  5. ACCOMMODATION BULLETIN: The SEF accommodation bulletin is mandatory to ALL foreign visitors in Portugal, as it is intended to monitor foreign nationals in the country. All foreign citizens, including nationals of other member states of the European Union, must complete an accommodation bulletin when staying in a hotel, tourist resort, local lodging establishment or similar tourist accommodation.

Check-In / Arrival Instructions:

Check-in standard from 15:00 PM.

To welcome you with no delays after the booking is confirmed we will send a reservation link where you can fill all the travel information (flight number, arrival time, transport from the airport, name, passport, country, etc.).

A member of our Team will meet you at the property. To confirm your arrival time please contact us after you pick up your luggage or 1 hour before arrival.

If you are late or have any problem arriving at the apartment please call us to +351 919897275

Check-Out / Departure Instructions:

Check-out standard until 11:00 AM

Cleaning:

The property is cleaned prior to your arrival.

A weekly clean with change of linen and towels is included in the price for stays longer than 7 nights.

If you need additional cleaning services please let us know at the time of booking. This service will be charged apart from the booking rate, and its price will vary depending on the property and number of guests.

City Tax

Please note that a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.

Thank you!

Regards Filipa

13-01-2018